Chatime

Helping restore brand identity through rapid periods of growth

Challenge

Chatime’s rapid growth across Asia had resulted in a fragmented, inconsistent brand from region to region. Our challenge was to unite the brand, across 1600 stores in 32 countries and grow the global brand to be a bubble tea leader.

Scope of Work

• User experience design
• Information architecture design
• User interface design
• HTML and CSS (SASS) markup
• Backend development
• Deployment
• Multi-region & multi-language
• Global brand strategy & visual identity development

Outcome

We created a system of modular components to allow regional Brand Managers to control and customise content, structure and messaging. It facilitated a globally consistent online presence while allowing each region to create completely unique page layouts.

220%

In Franchise Enquiries

20%

Growth in Network